| Payment |
Bank： LAND BANK OF TAIWAN, NANTOU BRANCH
Swift Code: LBOTTWTP0256
Account: 025-001-052821
On-line credit card payment is not available. |
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| Shipping |
Products provide only domestic delivery.
In stock products : Deliver within 7 days after payment.
Out of stock products : Deliver within 30~45 days after payment.
Customizing ： Deliver within 30~45 days after payment. |
For shipments, pelican is the only shipping available.
If you have any question about the products, please contact us within 7 days after delievering. |
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| Exchange |
We offer a 7 day exchange policy on purchases.
We will refund the total of the items returned in your order, less shipping costs each way.
Exchange policy is not applicable for Customizing products.
Items should be returned in the original product packaging with accessories or free gifts and receipt included.
Non Faulty Product ：
Shipping charges for customer both way.
We apply Exchange servie ONCE for Non Faulty Product.
Faulty Product：
If the exchange is a result of our error, we will also refund shipping charges.
●For exchanging to same type and color, no shipping charges.
●For exchanging to different type or color, shipping charges for one way.
(If the product is out of stock, we will also refund shipping charges.) |
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| Returns |
We offer a 7 day return policy for faulty products on purchases.
We will refund the total of the items returned in your order, less shipping costs each way.
Return policy is not applicable for Customizing products.
Items should be returned in the original product packaging with accessories or free gifts and receipt included.
Non Faulty Product ：
We don"t accept any Non Faulty Product return by any reason.
Please notice that before order.
Faulty Product ：
If the return is a result of our error, we will also refund shipping charges. |
